Refund policy

At Miley’s Dough, we take pride in the quality of our handmade products.

Change of Mind

Due to the handmade and hygienic nature of our products, we do not offer refunds or exchanges for change of mind. Please choose carefully before placing your order.

Damaged, Faulty or Incorrect Orders

If your order arrives damaged, faulty, or you receive the incorrect item, please contact us within 7 days of receiving your order.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

Once we have reviewed your claim, we will arrange an appropriate remedy, which may include a replacement, refund, or store credit.

Australian Consumer Law

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

If a product has a major fault, you are entitled to a replacement or refund, and you may also be entitled to compensation for any other reasonably foreseeable loss or damage.